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Grand River Hospital celebrates year of success and growth at 2011 annual meeting

June 28 2011

Grand River Hospital has celebrated projects that have brought new and expanded services, as well as quality developments providing better care for area patients. The hospital held its annual meeting for 2010-2011 today at GRH’s Freeport Site, marking the efforts of staff, physicians and volunteers in providing exceptional care with compassion while wisely using available funding.

“From significant expansions to our mental health services, to the opening of a state-of-the-art patient and family-centered intensive care unit, to becoming the most improved hospital in the country in a key quality indicator, it’s clear that Grand River had an excellent year,” said Bryce Walker, chair of the GRH board. “While we have areas in which we wish to do better, area residents can be proud of their hospital and their care providers.”

GRH’s mental health program has a philosophy of instilling hope and fostering recovery to ensure patients and families receive understanding and support through their experience. In 2010-2011, GRH marked the largest expansion in mental health services in the hospital’s history. This includes the completion of a new 50 bed specialized mental health unit at the Freeport Site following $13 million in construction, along with expansions and renovations to acute inpatient mental health facilities at the KW Site for adults, adolescents and children.

Participants from community mental health agencies took part in the annual meeting today, with several speakers discussing the importance of building a network of care and support in hospitals and the community for patients and families.

Guests at the meeting also heard about other achievements in the past year, including:

  • The opening of a new intensive care unit that’s four times larger than the unit it replaced, featuring a three bed expansion to 17 beds, fully private care rooms and better spaces for families;
  • Grand River Hospital becoming the most improved hospital in the country in the Canadian Institute for Health Information’s annual hospital standardized mortality ratio report for 2009 (released in December 2010). GRH’s HSMR compares actual hospital mortality to that predicted by a national database of hospital outcomes.  The ratio improved from 119 in 2008 to 80 in 2009, with further decreases expected. The national average is 100;
  • GRH receiving an unconditional accreditation from Accreditation Canada in June 2010. Fewer than 20 per cent of Canadian hospitals receive unconditional accreditations;
  • Continuing leadership in GRH’s cancer program, which continues to offer among the best access to service of Ontario’s regional cancer centres; and
  • On-going high satisfaction ratings from GRH’s childbirth program, at 97 per cent approval by families. Over 4,300 babies a year are born at the hospital’s KW Site.

Grand River has also reported its financial position for the 2010-2011 fiscal year. The hospital has completed the year with a two per cent surplus of approximately $5.5 million. This surplus is due to lower costs for pharmaceuticals, reducing costs for contracted services, and funding provided for the start-up of new and expanded services. The surplus will help the hospital deal with on-going cost increases in future fiscal years.

“We’re very proud of the work our staff members have put into making our hospital one of the most efficient among our provincial peers by reducing costs while maintaining high-quality care. As we complete our budget for the upcoming year, we will be maintaining services while accounting for on-going cost increases,” said Malcolm Maxwell, GRH’s president and CEO.

For more information, please contact:
Mark Karjaluoto, Director of Communications
Office:   (519) 749-4300 extension 2788
Pager:   (519) 244-3088

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