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Child and adolescent mental health services
Nearly one in five Ontario children under the age of 18 experiences a mental, emotional or behavioural disorder that is severe enough to seriously affect their daily functioning at home, school or within the community. The good news is that early diagnosis and treatment lead to better outcomes for children later in life.
At Grand River Hospital, our child and adolescent mental health services strive to provide improved patient access and reduced wait times for better patient care outcomes.

Multidisciplinary assessment clinic
Our child and adolescent mental health services provide comprehensive assessments for children and adolescents who are currently engaged with a children’s mental health care provider and it is determined that treatment outcomes will benefit from a formulated assessment. This service, which operates Monday to Friday, is offered to children and adolescent under the age of 18 who live in the Region of Waterloo. Our assessment team is comprised of psychologists and social workers.

Referral to services is primarily by family physician or pediatrician. This service is meant for any child or adolescent who present with all the below:

Signs/symptoms suggestive of a psychiatric diagnosis, such as:
• Significant impairment of their functioning in home or school settings:
• Potential to evolve to a more urgent level of need, or experience further functional deterioration if not assessed:
• Magnitude of the problem is clearly exceeding the ability of the parent/caregiver to manage:
• Community based children’s mental health services have been accessed, and have not been able to resolve the issue adequately:
• The child/family are willing to attend assessment appointments and consider clinical input from all the professionals that are involved in the assessment.

Please remember to discuss referral with the patient and family.

Learn more about child and adolescent mental health disorders and their signs at

Visitor Information

Visiting hours are as follows:
  • Monday to Friday– 6:30 pm to 8:30 pm
  • Saturday and Sunday – visiting hours are flexible. Please call ahead of time.

Only parents and legal guardians may visit patients. In certain circumstances, staff may restrict visiting privileges, or individuals may not be up for a visit, or you may need to inquire about visiting outside regular visiting hours. Calling in advance can save you time; 519-749-4300 ext. 2144.

Patients, parents/legal guardians or substitute decision makers are given a ‘privacy code’ number which they may share with a couple of people to serve as family spokespeople. When your family and friends call they will be asked for the patient name and privacy code number. This lets staff know that you have given your permission to share general health information about you or your family member. Even without the code, staff may confirm presence and disclose your location unless you say not to.

If you would like to bring a gift, it is best to check with staff first if it is allowed or not recommended. Expensive gifts are not recommended. Some gifts may be ‘unsafe’ for the individual or other patients.

Location and contact information: we are located on the first floor in the F and G wings at GRH’s KW Site.
Nursing station: 519-749-4300 ext. 2144.

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