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GRH KW Site: 835 King Street West, Kitchener
Please click here for a driving map to the KW Site
Major programs: the Kitchener-Waterloo (KW) Site is the main location for cancer care, critical care, emergency services, laboratory medicine, childbirth, medical imaging, medical programs, inpatient mental health, children’s services, pharmacy services, renal services and surgery.

Parking: The KW Site offers short-term parking near the main entrance of the hospital and in a lot next to the Kaufman Building. A multi-level garage offers longer-term parking. Click here for more information on parking at the KW Site.

Entrances: several entrances to the hospital are available depending on the services that you need:
 GRH's KW Site  The main entrance to the building for many services such as our inpatient beds, surgery, many medical imaging tests, and other services is located at the revolving door, at 835 King Street West;
 GRH emergency entrance For emergency services, please use the emergency entrance at 835 King Street West. This entrance is located off King St. at Pine St.;
 GRH Regional Cancer Centre For adult outpatient cancer services such as radiation therapy and chemotherapy, please enter the Grand River Regional Cancer Centre’s Balsillie Family Building which is to the east of the main entrance (left of the revolving door);
 Kaufman building main entrance Several services including the GRH District Stroke Centre and some related special testing services, the diabetes clinic and a number of physicians’ offices are in the Kaufman Building. There are two entrances to Kaufman… one to the east of the main hospital entrance, and another located near Green Street. The Green Street entrance is best suited for people with disabilities as it offers step-free access and an automated door to assist our visitors. You are welcome to park in the hospital’s garage or outside of the Kaufman Building.
Public transit routes: Grand River Transit operates several routes that pass by the KW Site. These include the iXpress, as well as routes 4, 7C, 7D, and 7E. For more information on public transit services, please visit http://www.grt.ca/.

Food services:

The KW Site features two choices for food, all located near the main lobby on the third (main entrance) floor of the hospital. These are as follows:

  • Subway; and
  • A Tim Hortons outlet operated by the GRH Volunteer Association is also in the front lobby of the hospital.

We'll soon be offering more food options through two more vendors.  We expect they will be up and running by late 2014.

Gift shop:
The Grand River Hospital Volunteer Association operates the gift shop at the KW Site, located in the main lobby of the hospital.

Retail pharmacy:
GRH’s Health Care Centre Pharmacy (HCCP- click to visit the pharmacy page) provides a full-service pharmacy right at the hospital’s KW Site. HCCP staff members work hard to provide the medications that patients and families need, all while supporting vital hospital services.
All net revenue from HCCP supports hospital services, helping to keep a wide range of health programs operating. HCCP offers competitive prices, and is fully linked with major benefits plans.

HCCP is on the main (3rd) floor of the KW Site in the lobby across from Tim Hortons. The pharmacy also provides satellite services in the Grand River Regional Cancer Centre so patients can have their medication needs dealt with while they receive care, and offer a range of delivery options to patients in both the KW and Freeport sites.

HCCP is open from Monday to Friday from 8:30am to 6:00pm and on Saturday from 9am to 5pm.

Additional services:
  • An automated banking machine is available in the main lobby of the KW Site (the revolving door);
  • Several coin-operated telephones are available in the main lobby; and
  • A customer service and information desk in the hospital’s main lobby is staffed by volunteers.

Main contact information:
P.O. Box 9056, 835 King Street West, Kitchener, Ontario N2G 1G3

Main switchboard: 519-742-3611
Automated attendant: 519-749-4300
TDD: 519-749-4236
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