Grand River Hospital greatly appreciates the efforts of community organizations that help people living with a mental illness as well as their families. Some of their links are as follows:
Canadian Mental Health Association, Grand River Branch
CMHA works with the community to provide access to mental health information, education, referral services and individualized support services commonly referred to as support coordination or case management. A walk-in resource centre service is available in both downtown Kitchener and Cambridge. CMHA services emphasize a flexible, holistic, recovery-based approach and advocates with individuals for planning service improvements. In Waterloo Region, CMHA provides the 24/7 crisis line and mobile crisis response team, crisis and risk assessment with linkages to emergency services.
Community Counselling Services
There are many available within the community to provide support, assessment, and counselling. Family physicians or patients may call the individual agency of their choice to make a referral. Grand River Hospital works in partnership with associated community partners to collaborate in providing care.
In addition, many places of work offer their staff access to Employee Assistance Programs (EAPs). Please check with your benefits package, or contact your employer to confirm. Some family health care teams also offer access to counselling services and there are many private practitioners, including psychologists, general practitioner-psychotherapists and social workers in the community who may be able to help.
Crisis Services for Kitchener-Waterloo and surrounding areas are coordinated by the Canadian Mental Health Association. They can be accessed day or night by calling 519-744-1813 or toll free through 1-800-366-4566.
The Eating Disorders Program (facilitated through the Trellis Mental Health and Developmental Services) provides assessment and treatment for children, adolescents and adults with symptoms of an eating disorder. Available to residents of Waterloo Region and Wellington/Dufferin counties, the service can be accessed by calling 519-821-3592 or 1-800-471-1732.
First Step Early Psychosis Intervention Program
Based out of the Trellis Mental Health and Developmental Services, this program is available to all Waterloo-Wellington residents who are experiencing early symptoms of psychosis (hallucinations, delusions and disorganized thoughts). With a goal of early detection of untreated psychosis the promotion of long-term health and wellness, access can be arranged by contacting the program at 519-821-2060, extension 738.
Here To Help Website
Information in other languages:
Understanding mental health and substance use issues and how to get help can be hard for anyone, but it can sometimes be even more difficult to talk about in some cultural communities. This website provides translated fact sheets for the benefit of people whose primary language isn't English.
Self Help Alliance
Working in partnership with other communities within Waterloo Region, Self Help offers unique mental health self help services to the community with a focus on recovery and peer support. Services include individual and group peer support, recovery, action planning, wellness promotion, personal development and a resource centre that provide an opportunity for patients to gain skills, support, seek advice from peers, and contribute their own skills and experiences to assist others. To reach the Self Help Alliance, please call 519-750-4595.
St. Mary's Substance Abuse Services
The agency offers a wide array of community substance abuse assessment and treatment services, with links to other supports available in the community and province. Services at St. Mary's are available by calling 519-745-2585.
Waterloo Regional Homes Waterloo
Regional Homes for Mental Health Inc. provides support and housing for adults who experience serious mental health issues. Housing is provided through a range of options from group homes to apartment living. Support is available to assist people to reach their recovery goals, as well as with daily living skills, crisis support, community involvement, symptom management and education. Waterloo Regional Homes also provides treatment, rehabilitation, and support for those with severe and persistent mental health issuesthrough the organization's Assertive Community Treatment (ACT) team. A Crisis Respite Residential Program is available to individuals who are experiencing a psychosocial crisis or are in need of a planned respite stay.
Other helpful links are as follows: