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| Outpatient and community programs |
Grand River Hospital has a range of mental health services available that do not require an admission to the hospital. For referrals or questions regarding outpatient mental health services, please call 519-749-4310 (follow the automated directions to transfer to the adult intake or child/adolescent intake).
Adult services: (19 years of age and older)
Hazelglen outreach mental health service
Hazelglen helps people with mental health problems in the community, instead of the hospital. Hazelglen can be involved quickly to provide intensive, short-term mental health treatment services to help individuals and families get through a crisis. Referrals to Hazelglen are made by the Emergency Crisis Service and by a care treatment team within the mental health and addictions program.
Location: 236 Victoria Street North, Suite 1, Kitchener
Hours of operation: Monday through Friday 8:30 am to 4:30 p.m. Closed for lunch 12 noon to 1:00 p.m. By appointment only.
Contact us: 519-749-4240 ext. 3660
Rapid response (referrals are made by the emergency crisis service in the GRH emergency department)
A clinician provides a timely assessment, consultation and short-term follow-up for individuals. If needed, a consultation with a psychiatrist may be arranged.
Location: 850 King Street West, Kitchener.
Hours of operation: Monday through Friday 9 am to 5 pm
Contact us: 519-749-4300 ext. 3968
Transitional support and treatment
Provides a short-term transitional group treatment program for individuals who are being discharged from any of the hospital’s inpatient or outpatient mental health or addiction services.
Location: 850 King Street West, Kitchener
Hours of operation: Monday through Friday 9:00 a.m. to 5 p.m.
Contact us: 519-749-4300 ext. 2643
Medication follow-up clinic
Provides transitional medication support for adult individuals being discharged from inpatient and Hazelglen services. This includes a specialized clinic for individuals on the medication Clozapine. Referrals are made directly by psychiatrists
Location: 850 King Street West, Kitchener
Hours of operation: Monday through Friday 9:00 am to 5 pm
Contact us: 519-749-4300 ext. 3675
Community outreach treatment team (COTT)
This team provides treatment, rehabilitation and support to those individuals with a severe and persistent mental illness who have had long or frequent hospitalizations. COTT provides coordination, support and education regarding Community Treatment Orders (CTOs).
Location: 850 King Street West, Kitchener
Hours of operation: Monday through Friday 9:00 a.m. to 5 p.m.
Contact us: 519-749-4300 ext. 3654
Psychiatric consultation clinic
This service offers one-time psychiatric assessment and consultation service provided to family physicians to clarify diagnosis and treatment recommendations. Family physician may call or fax a referral.
Location: 850 King Street West, Kitchener
Hours of operation: Monday through Friday 9:00 a.m. to 5 p.m.
Contact us: Telephone: 519-749-4310
Fax: 519-519-749-4307
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