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Outpatient and community-based programs

Grand River Hospital has a range of mental health services available that do not require an admission to the hospital. For referrals or questions regarding outpatient mental health services, please call 519-749-4310 (follow the automated directions to transfer to the adult intake or child/adolescent intake).

Adult services: (19 years of age and older)

Psychiatric consultation clinic
This service offers one-time psychiatric assessment and consultation service provided to family physicians to clarify diagnosis and treatment recommendations. Family physician may call or fax a referral. Referral forms are available here.

Location: 850 King Street West, Kitchener
Hours of operation: Monday through Friday 9:00 a.m. to 5 p.m.
Contact us: Telephone: 519-749-4310
Fax: 519-519-749-4307
 
Hazelglen outreach mental health service
Hazelglen helps people with mental health problems in the community, instead of the hospital. Hazelglen can be involved quickly to provide intensive, short-term mental health treatment services to help individuals and families get through a crisis. Referrals to Hazelglen are made by the Emergency Crisis Service and by a care treatment team within the mental health and addictions program.

Location: 236 Victoria Street North, Suite 1, Kitchener
Hours of operation: Monday through Friday 8:30 am to 4:30 p.m. Closed for lunch 12 noon to 1:00 p.m. By appointment only.
Contact us: 519-749-4240 ext. 3660

Rapid response (referrals are made by the emergency crisis service in the GRH emergency department)
A clinician provides a timely assessment, consultation and short-term follow-up for individuals. If needed, a consultation with a psychiatrist may be arranged.

Location: 850 King Street West, Kitchener.
Hours of operation: Monday through Friday 9 am to 5 pm
Contact us: 519-749-4300 ext. 3968

Transitional support and treatment
Provides a short-term transitional group treatment program for individuals who are being discharged from any of the hospital’s inpatient or outpatient mental health or addiction services.

Location: 850 King Street West, Kitchener
Hours of operation: Monday through Friday 9:00 a.m. to 5 p.m.
Contact us: 519-749-4300 ext. 2643

Medication follow-up clinic
Provides transitional medication support for adult individuals being discharged from inpatient and Hazelglen services. This includes a specialized clinic for individuals on the medication Clozapine. Referrals are made directly by psychiatrists

Location: 850 King Street West, Kitchener
Hours of operation: Monday through Friday 9:00 am to 5 pm
Contact us: 519-749-4300 ext. 3675

Community outreach treatment team (COTT)
This team provides treatment, rehabilitation and support to those individuals with a severe and persistent mental illness who have had long or frequent hospitalizations. COTT provides coordination, support and education regarding Community Treatment Orders (CTOs).

Location: 850 King Street West, Kitchener
Hours of operation: Monday through Friday 9:00 a.m. to 5 p.m.
Contact us: 519-749-4300 ext. 3654




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