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Volunteer opportunities at GRH

Volunteer opportunities at the Freeport Site

Patient services:
  • Coffee and conversation - A drop-in social time for our patients. Serve complimentary coffee, tea and water to our patients, families and visitors during “coffee and conversation”. A nice time to visit.
  • Day hospital - Be part of the day hospital team. Volunteers complement the role of staff to carry out tasks, accompany patients and assist in activities.
  • Recreation - Assist recreation therapists with various programs: drop in music, gardening, discussion groups, adult education, Bingo, Tai Chi and special events.
  • Horticulture - Have knowledge of, or an interest in flower arranging? Brighten the day of patients and visitors alike by creating beautiful bouquets from donated flowers.
  • Unit volunteers - Volunteers provide a sense of caring, comfort and casual interaction to our patients by assisting with meals, visiting and encouraging participation in activities and programs. 
  • Information/portering - Be a pathfinder! Greet and escort patients, families and visitors to various departments and clinics within the hospital. Friendly volunteers are needed to lead people in the right direction!
  • Village hair studio - Porter patients to and from their hair appointments, as well as help schedule hair appointments and billing.
  • Geriatric assessment unit volunteer - Visiting one-on-one with the patients and encouraging participation in activities and programs. You will have the opportunity to develop your own group program.
  • Complex continuing care volunteer - Visiting one-on-one with patients and encouraging participation in activities and programs. You will also have the opportunity to develop your own group program.
  • Library volunteer - To provide friendly interaction with patients and to offer outreach and reading services to residents who are unable to visit the library.
  • Palliative volunteer - To provide a sense of caring and comfort to the patients on the unit and to their families. Provide emotional support to patients and/or family members diagnosed with a terminal illness.
  • Specialized Mental Health Unit - Volunteers assist in an activity program for adults with psychiatric/mental disorders. Applicants are usually university students pursuing a career in this field and have an understanding of the unit.

  • Hospital Elder Life Program (HELP) - Volunteers will work directly with patients to provide socialization, feeding assistance, early mobilization and therapeutic activities. The volunteer will carry out program interventions specifically at the bedside. Extensive training of 16 hours theory & 12 hours practical training is MANDATORY
Retail:
  • Gift shop - Work in attractive surroundings and help our patients, staff and visitors select their purchases. Opportunities are available to become merchandise buyers.
  • General store - Assist customers with purchases of beverages, sweets, snacks and ice cream. Fresh coffee, tea and hot chocolate are for sale.


Opportunities at the KW Site

Patient services:
  • Patient registration - Volunteers meet and greet outpatients who arrive to register with patient registration, making sure that everyone is seen in a timely and orderly fashion and providing escorts when required.
  • Day surgery & Endoscopy - Duties include greeting patients, supplying snacks and refreshments after surgery, assembling patient charts and assisting patients when discharged.
  • Dialysis and friendly visitor program - Be part of the hemodialysis team by visiting with patients undergoing dialysis. Volunteers are needed to porter patients, offer water to patients, provide assistance to staff and interact with patients during their stay.
  • Emergency - It’s a STAT! Volunteers are the first point of contact for patients and visitors coming to the emergency room and offer general information and directions. Volunteers assist staff by providing support, reassurance and compassion to patients and their families.
  • Information/portering - Greet and escort patients, families and visitors to various departments and clinics within the hospital. Friendly volunteers are needed to lead people in the right direction!
  • Medical imaging - Volunteers help patients make their way to the x-ray department from various units in the hospital and assist with coordinating the flow of patients.
  • O.R./recovery - Serve as a liaison by greeting and providing comfort and support to patients and/or visitors and families awaiting surgery, or waiting in both the operating room or recovery waiting rooms. Inform families of patients’ status in surgery and/or recovery.
  • Children's programs - Volunteers assist in providing opportunities for play and supportive activities, working closely with the Child Life workers. Volunteer opportunities are available in the inpatient unit and outpatient clinic.
  • Intensive Care Unit – Volunteers act as a liaison for patient’s family – finding a quiet place, co-ordinating inquiries and visits with the unit staff, as there may be visiting limitations at times.
  • Hospital Elder Life Program (HELP) - Volunteers will work directly with patients to provide socialization, feeding assistance, early mobilization and therapeutic activities. The volunteer will carry out program interventions specifically at the bedside. Extensive training of 16 hours theory & 12 hours practical training is MANDATORY.
  • Mental Health Unit – Volunteers assist in an activity program for adults with psychiatric/mental disorders. Applicants are usually university students pursuing a career in this field and have an understanding of the unit.
Retail:

Gift shop - Friendly and smiling faces are required to help customers select just the right gift and ring up the sale. The gift shop is located in the main lobby and stocks flowers, cards and of course, gifts! Several shifts are available throughout the week.
 
Opportunities at the Grand River Regional Cancer Centre
 
The volunteers at GRRCC strive to enhance the personal well-being and comfort of the patients and their families and friends with highly motivated and compassionate volunteers.

All volunteers at the cancer centre are carefully screened and have attended training sessions developed by the Canadian Cancer Society. Volunteers help make patient visits as easy and comfortable as possible by:
  • Offering directions or an escort to a patient’s treatment area;
  • Helping patients complete their Edmonton symptom assessment score (ESAS) using touch screen technology;
  • Sitting with patients and their families while they are waiting or having treatments; and
  • Assisting in the resource centre to find information/education materials.
In addition to the outpatient cancer centre, volunteers can be found supporting patients in the family lodges, the Look Good Feel Better program and the inpatient oncology unit. All of the volunteers are dedicated to providing excellent and compassionate care.

To become a volunteer we ask that you:
  1. Be treatment free from cancer for a minimum of 13 months;
  2. Wait a minimum of 13 months if you have experienced the loss of someone close to you from cancer; and
  3. Be available for a minimum of six consecutive months and a minimum of one shift each week. Shifts are an average of four hours.
Qualities we look for in our volunteers at Grand River Hospital:
  • Compassionate
  • Patient focused
  • Non-judgmental
  • Flexible
  • Takes initiative
  • Positive attitude
  • Team player
  • Able to take direction
  • Sense of humour
For more information on how to become a volunteer at Grand River Hospital, please call 519-749-4300 ext. 2613.
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