A photo of a nurse with a family and their new baby

If at any time you feel unwell, are experiencing fever, chills, vomiting, excessive bleeding, pain that is not improving: please contact your family doctor, midwife or obstetrician immediately. If you are unable to connect with them, go to the emergency department or an urgent care clinic right away.

If at any time you have concerns about your baby's health, please contact your family doctor or midwife. If you are unable to connect with them go to the emergency department or an urgent care clinic right away.

Post-natal outpatient services

We offer many services to support new families who have delivered at our hospital. These outpatient services are located on the third floor of the KW Campus A wing, at 835 King Street West in Kitchener.

Breastfeeding support services

Breastfeeding support services (BFSS) is a hospital-based breastfeeding clinic for babies who are newborn up to seven days of age, staffed by International Board Certified Lactation Consultants (IBCLCs) on the weekend.

Early breastfeeding contact clinic (EBC)

This is a breastfeeding clinic staffed by Public Health nurses for all moms with babies of all ages. It is located at the Grand River Hospital.

Postbirth clinic (in partnership with the Region of Waterloo)

Healthy Children Program offers assessments after birth and information about community programs and services. Visit the postbirth clinic webpage for more information.

Childbirth outpatient clinic

Babies' bilirubin levels are checked. Visit the childbirth outpatient clinic webpage for more information.

Postpartum mood disorders group

One out of 10 women who give birth will experience a postpartum mood disorder. We can help. Visit our postpartum mood disorders webpage for more information.

Additionally, please download and print a copy of our "Ticket to Health" guides for mom and baby to keep as a resource at home. These guides offer useful health and feeding information, as well as a feeding chart that you can fill complete.

While in hospital you will receive a copy of the Region of Waterloo New Parent Resource Guide. This booklet contains local information for parents to be and parents of children 0-6 years of age.