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Latest national report card shows Grand River Hospital providing better care for area patients 

December 8 2011
Patients at Grand River Hospital are experiencing better outcomes thanks to a dedicated effort to improve quality of care and patient safety.

The results are in the Canadian Institute for Health Information’s yearly hospital standardized mortality ratio (HSMR) report. The HSMR measures patient mortality in a hospital against an expected average from qualifying Canadian hospitals. The national average HSMR is 100 for the baseline year of 2004-2005.

In this year’s report:
  • Hospitals in the Waterloo Wellington Local Health Integration Network scored a combined HSMR of 79 for 2010-2011;
  • Waterloo Wellington was one of only four local health integration networks in Ontario with an HSMR lower than 80; and
  • Grand River’s result has improved for the fifth straight year. The hospital’s 2010-2011 fiscal year HSMR dropped to 78, down from 80 in 2009-2010 and 119 in 2008-2009. GRH’s current score is fourth best out of 14 comparable large community hospitals in the province.

“Each clinical program and department at Grand River works to set and meet quality of care goals every year. Taken together, the work of all of our hospital staff and physicians has produced safer care for patients and a score for our community which is among the best in the province,” said Malcolm Maxwell, GRH’s president and CEO.

Several changes have helped Grand River Hospital to improve its HSMR:
  • GRH has perfect compliance with a provincial initiative to use a safety checklist for surgery, a strategy borrowed from the airline industry. The surgical safety checklist helps staff to confirm patient information, ensure instruments are available, answer pre-surgery questions and review a finished operation before the patient leaves the operating room;
  • Audited studies have found GRH staff now clean their hands 90 per cent of the time compared to 60 per cent just three years ago;
  • Infections from central lines providing medication to patients in the intensive care unit have dropped by 75 per cent because of new and better practices; and
  • Thanks to the work of intensive care nurses, registered respiratory therapists and physicians, pneumonia among ventilated patients has dropped by 54 per cent in the last two years.

“We’re very happy to be part of a system to provide the best possible care to area patients,” added Mr. Maxwell. “We particularly want to congratulate our colleagues and friends at St. Mary’s General Hospital for their excellent result in this year’s HSMR.”

For more information, please contact:
Mark Karjaluoto, Director of Communications
(519) 749-4300 extension 2788, pager: (519) 244-3088, mark.karjaluoto@grhosp.on.ca
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