The cornerstone of the privacy and access office's data protection strategy is the ten principles of the Canadian Standards Association's Model Code for the Protection of Personal Information (CAN/CSA-Q830-96), which was published in March 1996 as a national standard of Canada.
* Subject to certain exemptions and exclusions as stipulated in PHIPA/FIPPA
How the privacy and access office protects your privacy:
- Random checks are completed regularly to ensure that your personal health information is only viewed by people who need to provide care to you.
- We make every effort to keep your personal health information/personal information as correct as possible. If you believe your information is not correct please let us know and we will review it.
- We will look into any problems you may have with our privacy practices and take action to address your concerns. You may also complete a complaint form (in Microsoft Word format) and send it in to the privacy and access office.
- Contact the privacy and access office for more information about withdrawing or withholding your consent as it relates to your personal health information.
Protecting/accessing/correcting your personal health information:
Personal health information is any information in any form - electronic, written, verbal, etc. - about an identifiable person. This includes information that is specifically health related, such as a person's medical condition or prescription medications, as well as information which is not always considered directly related to a person's health, such as his/her name, address, telephone number, or health insurance number. It also includes genetic information and blood and tissue samples.
Protecting/accessing/correcting your personal information:
Personal information is recorded information about an identifiable individual, including:
- the individual's name,
- the individual's home address, home telephone number, facsimile or email address,
- information about the individual's age, sex, sexual orientation, marital or family status,
- information about the individual's ancestry, race, colour, nationality, or national or ethnic origin,
- information about the individual's religion or creed, or religious belief, association or activity,
- personal health information about the individual, the individual's blood type, fingerprints or other hereditary characteristics,
- information about the individual's political belief, association or activity,
- information about the individual's education, employment or occupation, or educational, employment or occupational history,
- information about the individual's source of income or financial circumstances, activities or history,
- information about the individual's criminal history, including regulatory offences,
- the individual's own personal views or opinions, except if they are about another person,
- the views or opinions expressed about the individual by another person, and an identifying number, symbol or other particular assigned to the individual.
If you would like to make a request to access or correct your personal information, please visit our release of personal information page.