A photo of a patient and two care providers during an appointment

Before you leave for your first appointment, we’ve created a checklist of things to bring with you to help you come prepared.

Wear comfortable clothes and bring:

  • $1 and $2 coins (or a credit card) to pay for parking in the parking garage. View our current parking rates.  Please be aware that you may be at the cancer centre for more than two hours on your first visit;
  • Someone to wait with you and support you during your visit;
  • Your patient orientation resource guide;
  • Your Ontario health card;
  • The name, address and phone number of your family doctor;
  • A drug benefit card, if you have one;
  • Current medications you are taking in their original containers;
  • Any vitamins, minerals, herbal supplements you are taking, in their original containers;
  • A list of your allergies and sensitivities;
  • A notebook and pen to record information; 
  • A list of questions you may have for the doctor or nurse;
  • A drink and/or snack from home. Or you may choose to purchase a snack from the cafeteria or Tim Hortons, both conveniently located on the main level of the Grand River Hospital; and
  • Something to help you pass the time while you wait (a book, knitting, etc.).
Frequently-asked questions before your first appointment

Why am I being sent to the cancer centre?

You have likely been referred to the cancer centre because your doctor wants you to receive further investigation, treatment or support from specialists who work at the cancer centre.

What happens when my doctor sends me to the cancer centre?

The doctor who has referred you to the cancer centre will send a copy of your medical information, including copies of your x-rays and blood work. Once this information has been received, your referral can be processed and an appointment will be booked for you.

What kind of treatment will I receive?

An individual plan of care will be developed during your initial consult with your oncologist.

Will my other doctor(s) know what is happening to me?

Information about your visit is sent to your doctor(s) after each visit. Your family doctor is an important part of your team and will still be responsible for general medical care. 

Who will I meet?

You will meet the members of your supportive care team at the cancer centre. Your team is dedicated to providing you with the very best care available.

Help getting to your treatment sessions

Canadian Cancer Society volunteers are available to help with your transportation needs. Please be advised that the volunteer drivers need 48 to 72 hours notice to arrange a ride for you.

If you need a ride to your appointment at the Grand River Regional Cancer Centre, please contact the Canadian Cancer Society toll-free at 1-800-263-6750.

Patients may be eligible for accommodations. If you are in active treatment at GRRCC and live further than 80 kilometres away, please contact Deanna Tischart, customer support specialist, at 519-749-4300 ext. 5466.