The purpose of the Patient and Family Advisory Council (PFAC) is to engage and partner with patients and their families/caregivers, gather their advice on advancing a patient-centred approach, and improve the patient experience through system redesign across the cancer journey. The cancer centre is committed to hearing the voices of patients and their families/caregivers.

What does PFAC do?

As a PFAC member, you will be asked to:

  • Share personal cancer care experiences in a variety of mediums
  • Vocalize and provide insight into patient interests, needs and backgrounds beyond your own experience
  • Provide input and make recommendations based on your experience of the cancer care system
  • Advise on strategies for actively partnering with patients in designing, planning and improving health care services
  • Review evaluation methods to help define the success of system-level interventions
  • Assist with achieving clarity around the discussion topics and meeting objectives

Council members are required to participate in an orientation, monthly meetings, discussions, focus groups and surveys.

How do I join?

Review our terms of reference and membership criteria

Apply Now

If you would like more information on the PFAC, please contact us at

Be an advisor and help transform the patient and family experience.  Share you're voice... we're listening!

Interested in helping shape cancer care at a provincial level?

Cancer Care Ontario is now recruiting patient and family advisors from Waterloo Wellington region to join their community. Learn more here (opens in new window).