As of January 5, 2022, Directive #2 for Health Care Providers has been re-activated by Ontario’s Chief Medical Officer of Health in order to address ongoing and forecasted staffing and capacity issues during the Omicron surge.
This means that only surgery, medical procedures, diagnostic imaging and ambulatory clinical activity that is urgent and emergent in nature will take place at this time.
You will be contacted directly by Grand River Hospital or your physician’s office should your surgery or procedure need to be rescheduled as a result of Directive #2. Thank you for your patience and support as we supported Ontario's COVID response.
I am waiting for surgery. What happens next?
Local surgeons are booking surgeries with the hospital and contacting patients by phone. Cases will be booked starting with:
1. Cancer and other urgent cases, then
2. Surgeries that were booked, but cancelled because of COVID-19, and then
3. By using surgery wait lists.
If you have questions about when your surgery will be, please reach out to your surgeon’s office directly.
I am booked for my surgery. What happens next?
Once your surgeon has contacted you about a date for your surgery:
1. You may be asked to attend a pre-surgical appointment with the hospital either in person – or virtually/over the phone.
2. Your surgeon will ask you to limit physical contact with others as much as possible for the two weeks leading up to your surgery. This is to limit your exposure to illness and ensure you are healthy to proceed with your surgery.
3. 48-72 hours before your surgery, you will be contacted and screened for COVID-19 over the phone.
4. You will receive a time to arrive at the hospital; please do not come to the hospital early.
5. On the day of your surgery, you will be screened for COVID-19 when you enter the hospital.
At this time, we are still limiting visitors to the hospital. Your support person can drop you off at the door of the hospital and staff will take you to surgery. Following your surgery and recovery, our staff will contact your support person by phone and take you to the hospital entrance to meet them to go home.
**If at any time before your surgery, you develop symptoms of COVID-19, please contact your surgeon’s office to let them know.**
How we are keeping you safe.
We are increasing access to surgery and clinics carefully and slowly. As part of this, we have made changes to enhance the safety of all:
- Appointments will be staggered to reduce the number of people in hospital areas at one time, in support of physical distancing.
- Where possible, clinics will continue to provide care through virtual or over the phone options.
- Hospital spaces have been changed to support physical distancing.
- Health screenings for patients will be increased to ensure wellness and provide immediate support if needed.
- We are still limiting visitors to the hospital at this time. We will work with you to keep your support person(s) informed and - for surgery patients - to connect you with them after your surgery to go home.
If you have any other questions or concerns, please contact us at: email@example.com