Thank you for your interest in volunteering with Grand River Hospital. While we are currently not able to welcome new volunteers on site during the pandemic, there are still many ways you can engage and support our community and Grand River Hospital!

If you are looking to donate your time, skills, and passion for health care in the Kitchener Waterloo region during this pause in our on site volunteer programs, you can become a Grand Champion with Grand River Hospital Foundation! Our Grand Champions create meaningful impact every single day in our community, hospital, and every aspect of what Grand River Hospital is.

Grand River Hospital Foundation is currently offering safe, remote, and engaging roles for our volunteers to support. If you are interested in learning more and getting involved, please visit

Please read more if you would like to learn about the on site volunteer opportunities at the KW Campus, and check back frequently to see when on site volunteering will resume. These are subject to change depending on program needs, current vacancies and applicant’s skills and availability. Additional program options can be discussed once accepted into the volunteer program.

Click this button to apply for a volunteer position at GRH's KW Campus.
Grand River Hospital - KW Campus

Fourth floor childbirth – volunteer greeter (Monday through Sunday 4:00pm-8:00pm)

Be a pathfinder! Greet visitors and families and provide clear directions on where they need to go.

Children’s programs (Monday through Sunday – shifts are 9:00am-12:00pm; 1:00pm-4:00pm and 5:00pm-8:00pm) – must be 18 years of age or older

Volunteers assist in providing opportunities for play and supportive activities, working closely with the child life workers. Volunteer opportunities are available in the inpatient unit and outpatient clinic.

Atrium info desk: (Monday through Friday 8:30am-12:30pm and 12:30pm-4:30pm)

Be a Pathfinder! Greet and escort patients, families and visitors to various departments and clinics within the hospital. Friendly volunteers are needed to lead people in the right direction!

Patient registration: (Monday through Friday 7:00am-11:00am & 11:00am-3:00pm)

Traffic Control! Volunteers meet and greet outpatients who arrive to register with patient registration, making sure that everyone is seen in a timely and orderly fashion. Provide escorts when required.

Day surgery or endoscopy: (Monday through Friday 8:30am-12:30pm; 12:30pm-4:00pm & 4:00pm-7:00pm)

Volunteers assist staff in a variety of ways to enhance quality of care. Duties include greeting patients, supplying snacks and refreshments after surgery, assembling patient charts and assisting patients when discharged.

Dialysis (Monday through Saturday 11:00am-1:30pm & 4:00pm-6:30pm)

Be part of the renal team by visiting with patients undergoing dialysis. Volunteers are needed to porter patients, offer water to patients, provide assistance to staff and interact with patients during their stay.

Emergency: (Monday through Sunday 6:30am-9:00am; 9:00am-12:30pm; 12:30pm-3:30pm; 3:30pm-7:00pm; 7:00pm-9:00pm and 9:00pm-11:00pm) – must be 18 years of age or older

It’s a STAT! Volunteers are the first point of contact for patients and visiting coming to the emergency room and offer general information and directions. Volunteers assist staff by providing support, reassurance and compassion to patients and their families.

Fracture clinic (Monday to Thursday 9:00am-1:00pm)

Volunteers assist in managing the flow of outpatients within the Fracture Clinic. Volunteers will pull charts according to appointment times and assist staff with managing the patient flow.

Gift shop: (Monday through Sunday 9:30am-1:00pm; 1:00pm-4:30pm and 4:30pm-7:30pm)

Friendly and smiling faces are required to help customers select just the right gift and ring up the sale. The Gift Shop is located in the main lobby and stocks flowers, cards, ladies & mens wear, toys and of course, gifts! Several shifts are available throughout the week.

Hospital Elder Life Program (Monday through Saturday 10:00am-1:00pm; 1:30pm-4:30pm and 5:00pm-8:00pm) – must be 18 years of age or older

Trained volunteers address the special needs of older patients through daily visits, companionship during meal times; and assistance with walking and other exercises. Additional training is required – which consists of 12 hours of classroom training and 16 hours of clinical training. A minimum six month commitment is required.

Intensive care unit: (Monday through Sunday 9:00am-12:30pm; 12:30pm-4:00pm and 4:00pm-8:00pm) – must be 18 years of age or older

Volunteers provide a welcoming atmosphere and act as a liaison for patients' families - co-coordinating inquiries and visits with the unit staff, as there may be visiting limitations at times.

Information/portering: (Monday through Sunday 6:30am-10:00am; 8:30am-12:30pm; 12:30pm-3:30pm; 3:30pm-5:30pm and 5:00pm-8:00pm)

Be a Pathfinder! Greet and escort patients, families and visitors to various departments and clinics within the hospital. Friendly volunteers are needed to lead people in the right direction!

Inpatient oncology: (Monday through Friday 5:30pm-8:30pm)

The inpatient oncology unit provides treatment and care for patients with various forms of cancer. The volunteer’s focus is to visit with patients who are admitted to the hospital. This position requires individuals who are mature, self-directed and comfortable around sick people. From time to time, volunteers will be supporting palliative (dying) patients and their family.

Meal assistant: (Monday through Sunday 8:00am-10:00am and 12:00pm-2:00pm)

The volunteer will be asked to help with the activities that support a minimum level of nutrition care – focusing on promoting food intake and minimizing barriers to food intake. Offering patients encouragement during mealtimes and social interaction.

Medical imaging: (estimated times are Monday through Friday 8:30am-12:30pm and 12:30pm-4:00pm)

Volunteers porter patients to the x-ray department from various units in the hospital and assist with coordinating the flow of patients.

Medicine unit (Monday through Sunday 8:00am-12:00pm and 12:00pm-4:00pm)

Direct patient interaction!! - The volunteer will transport the patient, via wheelchair, from their patient room to the discharge lounge. The volunteer will work closely with the nurse who is staffing the discharge lounge. When the patient is ready to be discharged from the floor, the volunteer will transport the patient to the main entrance. Additional duties include visiting patient rooms and some assembling of packages.

Mental health program: (Evenings 6:00pm-9:00pm or Saturday 10:00am-12:00pm) - must be 18 yrs. and older

Volunteers assist in many different activity programs for the inpatients. Saturday morning activity program includes crafts, etc.; Tuesday Games night, Wednesday BINGO night and Monday & Thursday Movie night.

Mount Hope Day Hospital entrance greeter: (Monday through Sunday 9:00am-1:00pm; 1:00pm-4:00pm or 4:00pm-8:00pm)

Be a Pathfinder! Greet and escort patients, families and visitors to various departments and clinics within the hospital. Friendly volunteers are needed to lead people in the right direction!

O.R./Recovery: (Monday through Friday 9:00am-12:00pm; 12:00pm-3:00pm)

Serve as a liaison by greeting and providing comfort and support to patients awaiting surgery, visitors and families waiting in both the operating room, and recovery waiting rooms. Inform families of patients’ status in surgery and/or recovery.