Grand River Hospital’s senior leadership team
Grand River Hospital has a senior leadership team focused on carrying out our mission of advancing exceptional care. Each member of the senior leadership team is responsible for a variety of corporate services or supervising activities within the hospital’s 14 clinical programs and services.
Ron Gagnon, President and Chief Executive Officer
Ron Gagnon became Grand River Hospital’s president and CEO in November 2018.
Ron is responsible for advancing Grand River Hospital’s strategic plan, goals and partnerships. He is focusing on strengthening GRH’s capabilities and relationship with health care partners, innovators, education and research institutions as well as growing communities to advance exceptional care.
Ron brings over 20 years of executive experience to GRH. Prior to his appointment, he was the president and CEO of the Sault Area Hospital (SAH), a regional referral and community hospital with a range of regional specialized services. At SAH he oversaw the development of a new greenfield hospital, built new strategic partnerships, led the implementation of a values- and service-based culture, was leading the transformation of care via a shared hospital information system, stewarded significant quality and safety improvements, embraced a culture of patient and family involvement, and led a significant financial turn-around.
Ron has been asked to act as a hospital investigator for the Minister of Health and Long-Term Care and has been a member of numerous initiatives and committees shaping healthcare at the provincial level. He has also held several governance appointments in health care, post-secondary education, public utilities and innovation.
Ron holds an Honours Bachelor of Commerce Degree from Laurentian University and is a Chartered Professional Accountant, Certified Management Accountant.
You can reach Ron for operational items through his assistant Rose McNeilly at 519-749-4300 extension 2201 or for governance-related items by contacting Catherine Heal at 519-749-4300 extension 6709.
Young Lee, Vice President of Quality, Performance Management and Clinical System Transformation
Young Lee was appointed Grand River Hospital’s vice president of quality, performance management and clinical system transformation in October 2017.
Young leads a portfolio that includes the quality and performance management, information management, decision support, health records, privacy and biomedical engineering departments of Grand River Hospital.
Young also leads the PRISM common system implementation project. The goal of the project is to develop a health information system that can meet the needs of patients and care providers across Waterloo Region and Guelph Wellington.
Young has more than 20 years of health sector experience as a clinician, leader and consultant. Prior to joining GRH, Young was a partner and national health transformation services leader for Deloitte. His consulting engagements have included projects in health information management, large transformation initiatives, digital health solutions, shared services, quality improvement as well as health services and integration planning.
Young holds a Bachelor of Science in Occupational Therapy from the University of Toronto and a Master of Business Administration from the Schulich School of Business at York University. He is also a Chartered Professional Accountant.
You can reach Young through his assistant Sarah Palmer at 519-749-4300 extension 3910.
Judy Linton, Chief Nursing Executive and Vice President Clinical Services
Judy Linton was appointed chief nursing executive and vice president responsible for the Grand River Hospital's clinical services in October 2016. Judy leads the development and delivery of clinical programs and services at GRH and is a key participant in hospital-wide activities promoting a safe, patient-centred care environment. Her portfolio includes childbirth, children's, complex continuing care, critical care, emergency, medicine, mental health and addictions, rehabilitation, stroke, surgery programs as well as infection control, pharmacy and professional practice.
Judy is a health professional with more than 30 years of increasingly senior management postings. She joined GRH in 2013 as vice president cancer, renal and diagnostic services and regional vice president for Cancer Care Ontario (CCO).
Judy has previously held the positions of the Acting Vice President for the Ontario Renal Network, CCO Acting Vice President for Planning and Regional Programs and CCO’s Director of Corporate Projects. Judy also worked for the Hospital for Sick Children as the Director of Critical Care, Psychiatry and Adolescent Medicine, and has held management consulting roles.
Judy is a registered nurse and has held clinical instructor and staff nurse responsibilities. She has a Bachelor of Science in Nursing and a Master of Health Sciences in Health Administration, both from the University of Toronto.
You can reach Judy through her assistant Kathy Fogal at 519-749-4300 extension 2506.
Jane Martin Vice President of Diagnostic, Renal and Cancer Services, Grand River Hospital; Regional Vice President, Cancer Services, Waterloo Wellington Regional Cancer Program, Cancer Care Ontario
In June 2017, Jane Martin was appointed vice president of diagnostic, renal and cancer services for Grand River Hospital and regional vice president, cancer services for the Waterloo Wellington Regional Cancer Program of Cancer Care Ontario.
Within GRH, Jane leads a team of cancer clinicians and care providers and works collaboratively with regional partners in the Waterloo Wellington LHIN to achieve the regional cancer plan’s goals. She is also the new executive leader for GRH’s renal program as well as laboratory and medical imaging.
As regional vice president for Cancer Care Ontario, Jane is shaping and championing a vision of cancer care across Waterloo Wellington guided by the Ontario Cancer Plan IV. She represents the Waterloo Wellington Regional Cancer Program provincially and participates in Cancer Care Ontario’s provincial leadership council.
Jane is a registered pharmacist with more than 25 years of healthcare experience in direct care, project management and leadership. Jane earned a Bachelor of Science in Pharmacy from the University of Toronto as well as a Master of Business Administration (honours) from McMaster University. She completed her pharmacy residency at London Health Sciences Centre.
You can contact Jane through her assistant Rosalind Williams at 519-749-4300 ext. 5710.
Tina Mah, Vice President Research and Innovation
Tina Mah was appointed Grand River Hospital’s vice president of research and innovation in June 2017.
Tina is responsible for extending GRH’s existing research partnerships into the area of innovation-building partnerships with academic institutions, industry groups and government agencies fostering development activity in the health sector.
Tina completed her PhD in Health Studies and Gerontology at the University of Waterloo, holds a Bachelor of Science in Occupational Therapy from the University of Alberta and a Master of Business Administration from Wilfrid Laurier University. Tina has held senior management positions across the care continuum including hospital, home care, community, and private consulting services. She has held senior leadership roles at GRH since 2008.
Tina's research interest is in the area of the care of the older adult, with a particular interest in wellness, patient safety, knowledge translation, mobilization, and adoption.
You can contact Tina through her assistant Sarah Laferriere at 519-749-4300 extension 2876.
Doug Murray CPA, CMA - Vice President of Corporate Services and Chief Financial Officer
Doug Murray was appointed Grand River Hospital’s vice president of corporate services and chief financial officer in October 2018.
Doug provides operational and strategic financial direction to the hospital. He is an important partner along with the entire senior leadership team in guiding several large-scale initiatives such as the PRISM common system implementation, the KW Hospital Pension Plan and HOOPP merger as well as facilities master planning. He also supports GRH’s relationships with other hospitals and the Waterloo Wellington LHIN on mutual projects and health system improvement goals. Doug has contributed to the development of hospital funding methodologies through work with the Ontario Hospital Association and the Ministry of Health and Long-Term Care Formulae and Tools Subcommittee.
Doug is responsible for GRH’s financial services as well as policy formulation, planning and decision making. He leads the daily operations of GRH’s corporate services such as purchasing, food and environmental services, business development, security services, capital and facility maintenance.
Through more than two decades of health care experience, Doug has navigated a wide range of roles and responsibilities. He has managed planning and business development; capital planning and strategies; investment and portfolio management; alternative financing and procurement; and special projects such as health reform implementation.
Doug is a Chartered Professional Accountant: Certified Management Accountant. Doug has earned a Master of Business Administration from McMaster University, a Bachelor of Arts (Economics) from Wilfrid Laurier University, as well as an Honours Bachelor of Science (Biochemistry) from Queen’s University. He also holds a Project Management Professional designation.
You can reach Doug through his assistant Carol Lammers at 519-749-4300 extension 2148.
Jennifer O'Brien, Vice President of Human Resources
Jennifer O’Brien was appointed GRH’s Vice President of Human Resources in 2016.
Jennifer is responsible for providing strategic direction for all core human resources functions at the hospital including labour relations, recruitment, compensation and benefits, occupational health and safety, employee health and wellness, organizational development and staff scheduling. Jennifer’s extensive skill set includes the development of human resource services and marketing plans, leading bargaining, workplace health and safety, coaching and mentoring, as well as change management.
Jennifer has a strong background in health care human resources as well as leadership of corporate human resources projects. Prior to her service at GRH, Jennifer was Vice President of Human Resources and Support Services at St. Joseph’s Health Centre in Guelph. Jennifer was also the St. Joseph’s Health System’s Integrated Human Resources Lead for the Elder Care Program.
Jennifer holds a Master of Business Administration and a Graduate Diploma in Management from Athabasca University. Among her studies, she has also completed the University of Toronto’s Advanced Health Leadership Program, an Organizational Development Certificate from Queen’s University, and many other courses on leadership and negotiations. Jennifer also holds a Certified Human Resources Leader (CHRL) certification.
You can reach Jennifer by contacting her assistant Sarah Palmer at 519-749-4300 extension 3910.
Dr. Peter Potts, Joint Chief of Staff
Dr. Peter Potts was appointed joint chief in 2015 for Grand River Hospital and St. Mary’s General Hospital.
Dr. Potts is responsible for chairing the medical advisory committee between both hospitals, advising the hospitals’ boards on the quality of medical care and recruitment and credentialing for physicians.
Dr. Potts received his medical degree from McMaster University in 1986 and his Fellowship in Obstetrics and Gynecology from UWO in 1991. He has been an active member of the joint medical staff at GRH and SMGH since June 26, 1991. He has served as Chief of Reproductive Medicine from June 1, 2009 to August 31, 2015 and has served as a member of the Credentials Committee, Joint Medical Resource Planning Committee and the Medical Advisory Committee. From June 2014 to August 31, 2015 he served as Deputy Chief of Staff.
You can contact Dr. Potts through his assistant Sonja Vujevic at 519-749-4300 extension 2507.
Dr. Denise Wren, Vice President of Medical Affairs
Dr. Denise Wren was appointed the vice president of medical affairs in 2014.
Dr. Wren brings more than 30 years of medical practice in Kitchener-Waterloo and a long standing relationship with practitioners to this position. For the past several years she has served as a hospitalist at Grand River Hospital and St. Mary's General Hospital. In her role as vice president of medical affairs, Dr. Wren will lead planning and change activities that will enable clinical program leaders and medical staff to work closely in making improvements in patient care to keep up with pressures facing the health system.
Dr. Wren will provide leadership to the medical directors and the risk management and patient relations team, and will serve as the hospital's medication safety officer.
You can contact Dr. Wren through her assistant Lindsay Caroppo at 519-749-4300 extension 2129.