Grand River Hospital’s senior leadership team

Grand River Hospital has a senior leadership team focused on carrying out our mission of advancing exceptional care. Each member of the senior leadership team is responsible for a variety of corporate services or supervising activities within the hospital’s 14 clinical programs and services.

Please click to access an Adobe PDF file on GRH's leadership organizational chart (updated July 2020).

Ron Gagnon, President and Chief Executive Officer

Ron Gagnon became Grand River Hospital’s president and CEO in November 2018.

Ron is responsible for advancing Grand River Hospital’s strategic plan, goals and partnerships. He is focusing on strengthening GRH’s capabilities and relationship with health care partners, innovators, education and research institutions as well as growing communities to advance exceptional care.

Ron brings over 20 years of executive experience to GRH. Prior to his appointment, he was the president and CEO of the Sault Area Hospital (SAH), a regional referral and community hospital with a range of regional specialized services. At SAH he oversaw the development of a new greenfield hospital, built new strategic partnerships, led the implementation of a values- and service-based culture, was leading the transformation of care via a shared hospital information system, stewarded significant quality and safety improvements, embraced a culture of patient and family involvement, and led a significant financial turn-around.

Ron has been asked to act as a hospital investigator for the Minister of Health and Long-Term Care and has been a member of numerous initiatives and committees shaping healthcare at the provincial level. He has also held several governance appointments in health care, post-secondary education, public utilities and innovation.

Ron holds an Honours Bachelor of Commerce Degree from Laurentian University and is a Chartered Professional Accountant, Certified Management Accountant.

You can reach Ron for operational items through his assistant Firmina Staines at 519-749-4300 extension 2201 or for governance-related items by contacting Catherine Heal at 519-749-4300 extension 6709.

Young Lee, Vice President of Quality, Performance Management and Clinical System Transformation

Young Lee was appointed Grand River Hospital’s vice president of quality, performance management and clinical system transformation in October 2017.

Young leads a portfolio that includes the quality and performance management, information management, decision support, health records, privacy, biomedical engineering, research and innovation departments of Grand River Hospital.

Young also leads the PRISM common system implementation project. The goal of the project is to develop a health information system that can meet the needs of patients and care providers across Waterloo Region and Guelph Wellington.

Young has more than 20 years of health sector experience as a clinician, leader and consultant. Prior to joining GRH, Young was a partner and national health transformation services leader for Deloitte. His consulting engagements have included projects in health information management, large transformation initiatives, digital health solutions, shared services, quality improvement as well as health services and integration planning.

Young holds a Bachelor of Science in Occupational Therapy from the University of Toronto and a Master of Business Administration from the Schulich School of Business at York University. He is also a Chartered Professional Accountant.

You can reach Young through his assistant Helene Chatterton at 519-749-4300 extension 2885.

Bonnie Camm, Executive Vice President, Clinical Services

Bonnie was appointed as the Executive Vice President, Clinical Services in August 2020, after having joined Grand River Hospital in 2019 as the Interim Vice President, Clinical Services. She previously held the role of Associate Vice President of Clinical Services and Peel Memorial Centre for Integrated Health and Wellness Site Executive at William Osler Health System accountable for a significant clinical division.

Bonnie has extensive experience in health care and financial services having led the integration of back offices as Regional Executive Director of Organizational Performance across the Central West Community Care Access Centre (CCAC), Headwaters Health Care Centre. Her demonstrated experience extends to the areas of clinical leadership, project management, process improvement, data & analytics, risk management and finance. She has a significant interest in continuous quality improvement and is driven by empowering and engaging teams to optimize patient experience and value in the health care system

Bonnie holds a Master of Business Administration degree in finance and strategy from the Schulich School of Business, a Bachelor of Science degree in Physical Therapy and an Honours Arts Degree in P.E. from the University of Western Ontario. She holds numerous certifications in process improvement, project management, change management, is a member of the Canadian College of Health Leaders, is registered with the College of Physiotherapists of Ontario and has an Executive Leadership Certificate from University of Toronto Rotman.

You can reach Bonnie through her assistant Rosalind Williams at 519-749-4300 extension 5710.

Robinne Hauck, Interim Senior Director Surgery, Critical Care, Clinical Practice and Chief Nursing Executive

Robinne is a senior professional health care leader with over 40 years of experience. Working at GRH for most of her career, she has a progressive operational health care leadership background. Her many years of surgical and critical nursing experience has helped her lead as the Director of Surgery and Critical Care for a number of years.

Currently holding an interim role as Chief Nursing Executive, Robinne has assisted in developing a sustainable professional practice model for GRH and continues to work on quality patient safety initiatives.

You can reach Robinne through Rosalind Williams at 519-749-4300 extension 5710.

Jane Martin Vice President of Diagnostic, Renal and Cancer Services, Grand River Hospital; Regional Vice President, Cancer Services, Waterloo Wellington Regional Cancer Program, Cancer Care Ontario

In June 2017, Jane Martin was appointed vice president of diagnostic, renal and cancer services for Grand River Hospital and regional vice president, cancer services for the Waterloo Wellington Regional Cancer Program of Cancer Care Ontario.

Within GRH, Jane leads a team of cancer clinicians and care providers and works collaboratively with regional partners in the Waterloo Wellington LHIN to achieve the regional cancer plan’s goals. She is also the new executive leader for GRH’s renal program as well as laboratory and medical imaging.

As regional vice president for Cancer Care Ontario, Jane is shaping and championing a vision of cancer care across Waterloo Wellington guided by the Ontario Cancer Plan IV. She represents the Waterloo Wellington Regional Cancer Program provincially and participates in Cancer Care Ontario’s provincial leadership council.

Jane is a registered pharmacist with more than 25 years of healthcare experience in direct care, project management and leadership. Jane earned a Bachelor of Science in Pharmacy from the University of Toronto as well as a Master of Business Administration (honours) from McMaster University. She completed her pharmacy residency at London Health Sciences Centre.

You can contact Jane through her assistant Rosalind Williams at 519-749-4300 extension 5710.

Doug Murray CPA, CMA - Vice President of Corporate Services and Chief Financial Officer

Doug Murray was appointed Grand River Hospital’s vice president of corporate services and chief financial officer in October 2018.

Doug provides operational and strategic financial direction to the hospital. He is an important partner along with the entire senior leadership team in guiding several large-scale initiatives such as the PRISM common system implementation, the KW Hospital Pension Plan and HOOPP merger as well as facilities master planning. He also supports GRH’s relationships with other hospitals and the Waterloo Wellington LHIN on mutual projects and health system improvement goals. Doug has contributed to the development of hospital funding methodologies through work with the Ontario Hospital Association and the Ministry of Health and Long-Term Care Formulae and Tools Subcommittee.

Doug is responsible for GRH’s financial services as well as policy formulation, planning and decision making. He leads the daily operations of GRH’s corporate services such as purchasing, food and environmental services, business development, security services, capital and facility maintenance.

Through more than two decades of health care experience, Doug has navigated a wide range of roles and responsibilities. He has managed planning and business development; capital planning and strategies; investment and portfolio management; alternative financing and procurement; and special projects such as health reform implementation.

Doug is a Chartered Professional Accountant: Certified Management Accountant. Doug has earned a Master of Business Administration from McMaster University, a Bachelor of Arts (Economics) from Wilfrid Laurier University, as well as an Honours Bachelor of Science (Biochemistry) from Queen’s University. He also holds a Project Management Professional designation.

You can reach Doug through his assistant Carol Lammers at 519-749-4300 extension 2148.

Jennifer O'Brien, Vice President of Human Resources

Jennifer O’Brien was appointed GRH’s Vice President of Human Resources in 2016.

Jennifer is responsible for providing strategic direction for all core human resources functions at the hospital including labour relations, recruitment, compensation and benefits, occupational health and safety, employee health and wellness, organizational development and staff scheduling. Jennifer’s extensive skill set includes the development of human resource services and marketing plans, leading bargaining, workplace health and safety, coaching and mentoring, as well as change management.

Jennifer has a strong background in health care human resources as well as leadership of corporate human resources projects. Prior to her service at GRH, Jennifer was Vice President of Human Resources and Support Services at St. Joseph’s Health Centre in Guelph. Jennifer was also the St. Joseph’s Health System’s Integrated Human Resources Lead for the Elder Care Program.

Jennifer holds a Master of Business Administration and a Graduate Diploma in Management from Athabasca University. Among her studies, she has also completed the University of Toronto’s Advanced Health Leadership Program, an Organizational Development Certificate from Queen’s University, and many other courses on leadership and negotiations. Jennifer also holds a Certified Human Resources Leader (CHRL) certification.

You can reach Jennifer by contacting her assistant Carol Lammers at 519-749-4300 extension 2148.

Dr. Peter Potts, Joint Chief of Staff

Dr. Peter Potts was appointed joint chief in 2015 for Grand River Hospital and St. Mary’s General Hospital.

Dr. Potts is responsible for chairing the medical advisory committee between both hospitals, advising the hospitals’ boards on the quality of medical care and recruitment and credentialing for physicians.

Dr. Potts received his medical degree from McMaster University in 1986 and his Fellowship in Obstetrics and Gynecology from UWO in 1991. He has been an active member of the joint medical staff at GRH and SMGH since June 26, 1991. He has served as Chief of Reproductive Medicine from June 1, 2009 to August 31, 2015 and has served as a member of the Credentials Committee, Joint Medical Resource Planning Committee and the Medical Advisory Committee. From June 2014 to August 31, 2015 he served as Deputy Chief of Staff.

You can contact Dr. Potts through his assistant Lindsay Caroppo at 519-749-4300 extension 2507.