Getting here: Campus information

Transcript for: Know where to go at Grand River Hospital

Grand RiverHospital is a big place. Our hospital is spread out over two large sites and a number of smaller facilities. So it’s important to know where you need to go first to avoid getting lost.

Our largest site is the KW Site, located at

The KW Site is our largest acute care site. Its services include:

• The emergency department
• Cancer care
• Critical care
• Childbirth
• The children’s program
• Acute mental health services for adults, adolescents and children
• Kidney care
• Medicine and Surgery
• Stroke
• Retail Pharmacy; and
• Many medical imaging studies

Meanwhile, GRH’s Freeport Site is on the south side of Kitchener, at 3570 King Street East. Freeport’s role has grown and developed in recent years. The site’s key services include:

• Complex continuing care
• Rehabilitation
• The WaterlooWellington Breast Centre
• A kidney dialysis satellite
• Specialized mental health

GRH also has several special-purpose services located around the Waterloo Region. These include kidney dialysis services in partner hospitals, and off-site mental health services.

Before you visit GRH, please call us first to help us guide you to the right location. You can reach us at 519-749-4211, and we can tell you more.

The KW Site of Grand River Hospital has a few key entrances you should know about.

The first is our main entrance just off of King Street West. It’s the one with the revolving door. It’s open through the daytime and early evening seven days a week, and can give you access to most procedures and inpatient rooms if you’re visiting someone.

An information desk along with our dedicated volunteers will help you once you’re inside.

Nearby, adult cancer patients can access the hospital through GRH’s Regional Cancer Centre main entrance, which is just east of the hospital’s revolving door. This entrance is open five days a week during the daytime. There’s also a patient registration desk along with volunteers to help you.

Our main parking area is in the KW Site’s parking garage, which is close to those two main entrances. There are designated accessible spaces. Please note that the elevator in the parking garage accesses the odd-numbered levels, which are wheelchair accessible.

Some accessible parking is also available on the main driveway outside the hospital’s main door and cancer centre door. Please note that all parking at the hospital –even accessible parking- is subject to parking fees.

Emergency department patients should enter the hospital via a dedicated entrance on

Many mental health services are available through an entrance off

The Forty Green building on the east side of GRH’s KW Site is host to a number of outpatient clinics. These cover stroke care, mental health, nutrition counseling, diabetes and infection control. Our patient accounts and human resources departments are also available in Forty Green.

A short term parking lot is available right off of

If you’re going to Freeport, you’re welcome to park in the main parking lot at the end of the driveway off

Accessible parking is available close to the main entrance. There’s also a separate entrance for patients going to the Waterloo Wellington Breast Centre.

The specialized mental health program is accessible both from the main entrance of Freeport, or from a separate driveway located off of

Just a reminder, before you come to GRH, please call us first to help us guide you to the right location. You can reach us at 519-749-4211 and we can tell you more.

If you’re visiting a patient at Grand River Hospital, be sure to check in advance about where they are and when’s the best time to visit.

Always clean your hands well before, during, and after your visit. And don’t visit if you have a cold, the flu or a stomach virus to avoid passing an infection on to a patient.