Discharge time from Grand River Hospital is before 11 a.m.

A family member or friend should take you home after a hospital stay. Volunteers will be happy to provide a wheelchair escort to your car if needed.

When you leave, please make sure that you have all your belongings, as well as your aftercare instructions and prescriptions. It is important that you understand about:

  • Your medication, what to eat and drink
    • You can have your prescriptions filled and brought to your bedside before leaving the hospital through our “Meds to Beds” program. Ask your health care provider about how to do this.
  • Returning to normal activities
  • Follow-up appointments

If you are unsure about anything, ask your healthcare provider before you leave.

Discharge planning

Preparing to go home

In partnership with the Waterloo Wellington Local Health Integration Network (WWLHIN), there are a few different discharge planning resources available to help you start planning to go home. 

View the Going Home brochure here [opens new window].

We are committed to providing care and support while you’re here, which includes helping you plan for when you leave the hospital. Planning to leave the hospital is called discharge planning.

Discharge planning begins early in your hospital stay. Good planning helps you feel prepared for discharge, and helps you to continue your recovery once you leave the hospital. During the discharge planning process, your care team will work with you and your family to understand your care needs, what’s most important to you and what resources you may need.

Things to know

Your discharge date

Your whole health care team has a role in ensuring the plan for you leaving the hospital is clinically appropriate as possible and meets your needs to help you heal and recover.

Once your care team has determined your expected discharge date, they will share this information with you. You will want to tell your family or caregiver this date, and ask if, on this date, he or she can pick you up as early as 8:30am.

Discharge is before 11 a.m.

This means you will be leaving the hospital between 8:30 a.m. and 11 a.m. on the day of your discharge. You will want to make sure the person picking you up from the hospital knows that discharge is between these times.

Who will pick you up from the hospital

If you do not have somebody to pick you up from the hospital on the day of your discharge, talk to somebody on your care team. He or she will help you arrange transportation for the day you will be leaving the hospital.


If you need help to get home beyond family, friends, or taxi, your care team can set up your ride home through a non-emergent transport service. You, your family or caregiver can also make these arrangements. Grand River Hospital does not pay for patient transportation costs from the hospital to home, including Long Term Care. You or your family are responsible for these costs and will need to give a credit card number to the transportation service before leaving the hospital. If you have any questions, please ask a health care team member on your unit.

Questions to ask

Do I need to make any lifestyle or self-care changes once I've left the hospital?

Following an illness or injury, you may need to make changes to your day-to-day routine. Some questions you may want to ask your health care team include:

  • Are there foods I should avoid?
  • Is there medical equipment I will need to arrange to get or purchase?
  • Are there skills I'll need to learn to take care of myself?
  • Does my family know how to take care of me at home, if I cannot care for myself?
  • Do I have any follow-up appointments?
  • Be sure to ask where your follow-up appointments will be.

Who do I call if I have any questions once I've left Grand River Hospital?

Your care team will provide you with any contact information you may need.

What to prepare

Your prescriptions

Before you leave the hospital, make sure you have all of your prescriptions, and that you know how to take all of your medications. Ask your health care team about any side effects you should know about.

  • You can have your prescriptions filled and brought to your bedside before leaving the hospital through our “Meds to Beds” program. Ask your health care provider about how to do this.

Your belongings

Before leaving the hospital, make sure you have all of your belongings. Check with your nurse to make sure you aren't leaving anything behind!