Average wait time from arrival to seeing a physician or nurse practitioner

Due to rapidly changing demands in the Emergency Department and the need to see the sickest patients first, your own wait time may be more or less than the time displayed here.

Other care options available:

Telehealth Ontario
Free and confidential. Available 24/7.
Phone: 1-866-797-0000 TTY: 1-866-797-0007

Urgent Care / Walk-in Clinics:

If your family doctor is unable to assist you, or if you do not have a family doctor, you may choose to go to an urgent care clinic. Some clinics have changed their operating hours, or are offering virtual and telephone visits. Please call the clinic in advance to confirm their availability.

Benton Medical Centre
51 Benton St, Kitchener
Website: www.bentonmedicalclinic.com
KW Healthy Living Family Practice
1360 Weber St E, Kitchener
Website: www.kwmedicalcentre.com
KW Urgent Care Clinics
385 Fairway Rd S, Kitchener
751 Victoria St S, Kitchener
Website: http://www.kwurgentcare.ca/
K-W Walk-In Clinic
100 The Boardwalk, Kitchener (Walmart)
Website: https://waterloowalkinclinic.com/
Kitchener Walk-In Clinic
5 Manitou Drive, Kitchener
Website: https://www.kitchenerwalkin.ca/
Laurentian Walk-in Clinic
750 Ottawa St S, Kitchener (Zehrs)
Website: https://www.wwhealthline.ca/displayservice.aspx?id=101690
Onyx Urgent Care
580 Lancaster St W, Kitchener
Website: https://onyxurgentcare.com/
Spruce Medical Walk-in Clinic
318 Spruce St, Unit 105, Waterloo
Website: www.sprucemedical.ca
Tannery Medical Centre
120-121 Charles St W, Kitchener
Waterloo Walk-in Clinic
University Shops Plaza II 170 University Ave W, Unit 13, Waterloo
Website: https://waterloowalkinclinic.com/
Westmount Place Walk-In Clinic
50 Westmount Rd N, Waterloo
Website: https://waterloowalkinclinic.com/