Posted: February 4, 2020

How Grand River Hospital is preparing for novel coronavirus

Our infection prevention and control protocols are in place at all times. We are closely monitoring novel coronavirus and are confident in our staff and the plan we have developed.

Staff at the hospital are currently screening patients for coronavirus, and based on their symptoms and travel history, will arrange for testing. While the risk to Ontarians is low, we are taking these precautions and working with our partners like Waterloo Region Public Health to ensure a safe environment for all.

Is there any impact on services at Grand River Hospital?

There are no restrictions or changes at this time. The hospital is safe for patients, visitors and staff.

What you should do to avoid the spread of illness

There is little evidence to suggest that this virus spreads easily from person to person. However, practicing typical hygiene can help:

·         Wash your hands often.

·         Cough and sneeze etiquette: cover your mouth and nose with your arm to reduce the spread of germs. If you use a tissue, throw it away as soon as possible and wash your hands.

·         Avoid touching your eyes nose and mouth

·         Limit contact with others if you are unwell, unless you need to see a health care professional.

What is coronavirus?

This is a flu-like illness. Symptoms include:

·         Fever;

·         Cough;

·         Difficulty breathing

Most people will recover from the common coronavirus on their own.

Information about Coronavirus and Canada/Ontario

·         The risk to Canada and Ontario is very low

·         In Canada, we have two confirmed cases, and one possible case. All of these had connections to Wuhan, China; they did not acquire the infection in Canada.

How are GRH staff screening potential cases?

·         Fever;

·         Difficulty breathing;

·         Pneumonia;


·         Have recently travelled to/had contact with someone who has travelled to affected areas (Hubei Province, China) or had contact with someone who has coronavirus.

What should you do if you think you have the novel coronavirus?

If you

·         have travelled to Hubei Province, China (including Wuhan) within 14 days and develop symptoms or

·         been in contact with someone who is sick within 14 days after travelling to Hubei Province, China or

·         are a contact of someone with confirmed novel coronavirus

Avoid contact with others and call your healthcare provider.

Waterloo Region Public Health recommends you call ahead to allow health care staff to manage your case appropriately.

If you are sick and need to come to Grand River Hospital for an appointment or test, please call ahead to your clinic or department to allow healthcare staff to manage your case appropriately.

For more information, you can access or contact:

Public Health Agency of Canada: 1-833-784-4397

Waterloo Region Public Health has information about prevention and travelling.

Ministry of Health: 1-866-797-0000

Canadians travelling abroad are encouraged to consult the Travel Health Notice for China on

WHO video

WHO: Advice for the public