A photo of a volunteer holding a teddy bear

Grand River Hospital has nearly 1,000 volunteers, many who give their time to helping patients and families.

To find a volunteer, please visit our information desks at the KW and Freeport entrances, as well as the cancer centre entrance. They wear teal vests so you can easily spot them.

They can:
  • Greet you at our entrances with a warm smile;
  • Help you find your way to your appointment, or locate the patient you wish to visit;
  • Assist with a wheelchair to porter you to your destination within the hospital;
  • Discharge (escort to the exit) patients after their appointment or hospital stay; and
  • At GRH’s regional cancer centre, help patients to complete their "Your Symptoms Matter - General Symptoms" surveys at our kiosks.
Please note volunteers are unable to:
  • Provide physical assistance such as lifting patients;
  • Escort patients off property;
  • Escort patients to the Kaufman Building at the KW Campus; or
  • Stay with someone for the duration of their appointment/visit. If a patient requires an attendant, a support person should accompany them.

To find out how to become a volunteer, please visit our volunteering page.