Mission statement

Our laboratory services exist as an integral part of the health care team to provide the highest standards of care at GRH, and to provide a quality laboratory service to our patients, physicians, nurses and allied health groups.

We are committed to providing laboratory services in a professional, courteous, supportive and friendly manner.

We maintain our high standards by our participation in internal and external proficiency programs, and by complying with our accreditation requirements and professional licensing bodies.

We provide a safe workplace for our staff, and promote continuing education and professional development.


GRH’s laboratory has received a four year Institute for Quality Management in Healthcare and ISO15189 Plus (OLA) certificate. ISO15189 Plus/IQMH (OLA) is a peer group assessment that includes over 550 accreditation requirements, which are based on ISO standards. This accreditation process supplements lab licensing and is mandatory for all medical laboratories in Ontario. The laboratory also participates in hospital accreditation through Accreditation Canada.