Posted: August 24, 2022

Waterloo-Wellington hospitals continue to experience increased volumes in our emergency departments.

Patients requiring care will be prioritized based on urgency, regardless of the hospital you choose to go to. If your need is less urgent, we ask that you please be prepared for longer wait times.

Our team members continue to come to work tirelessly every day to support patients and provide the best care possible; please be patient and kind as we do our best to see you as soon as we can.

Your health care options

Non-emergency medical assistance

First call your family doctor, nurse practitioner or their on-call service to book an appointment. If not available, consider visiting a walk-in clinic or urgent care centre.

Health-related advice from a registered nurse 24/7

Call Telehealth Ontario at 1-866-797-0000.

Serious medical injuries and conditions

Call 911 or go to an Emergency Department.