The hospital's health information management department is responsible for the release of a patients (past and present) health information. The office is open from Monday to Friday, 9am to 5pm. It is located at GRH’s KW Campus at 835 King Street West in Kitchener.

  • The telephone numbers are 519-749-4300, then please dial the following extensions
    • Health records reception: 2108
    • Release of information: 3841 or 2527
  • The fax number is: 519-749-4311
Can I view my personal health information?

Yes, an appointment is required in order to be able to view your record. Please contact the release of information department.

How do I get a copy of my health records?

If you were a patient of GRH, you may receive a copy of your health records by submitting a written request to GRH. You may download the Patient Authorization for Release of Health Record form in PDF format or obtain a copy of the authorization form by visiting our health information management department.