If you require a COVID test you must book an appointment. Click here to book a SAME DAY or next day testing appointment at our drive-thru testing clinicIf you need to cancel your COVID test at the GRH drive-thru, please click here. This will enable us to give the appointment to someone else.

COVID-19 Testing

Information for all

Effective September 24, 2020: Ontarians should only seek testing at assessment centres if you are:

  • Showing COVID-19 symptoms;
  • Have been exposed to a confirmed case of the virus, as informed by your public health unit or exposure notification through the COVID Alert app;
  • A resident or work in a setting that has a COVID-19 outbreak, as identified and informed by your local public health unit; and
  • Eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care.

Please go to the Region of Waterloo Public Health website for more information about COVID-19 symptoms, and complete the self-assessment tool. Click here for the link [opens a new window]. If you are unable to leave your home for testing due to a medical condition, speak to your health care provider or call an assessment centre.

All patients with positive results will be contacted by Public Health, otherwise please follow up with your family physician.

To access your COVID-19 test results (for those with a valid Ontario Health card):

  1. Go to Ontario.ca/covid19 [will open in new window]
  2. Click on “Check your lab results” on the right side of the page.
  3. Fill in the information required. You will need a valid (green) Ontario health card.
  4. Select “Verify patient” and follow the instructions.
  5. For those without a valid Ontario health card, staff will let you know how you can access your results.

When will I get my results? Most tests (approximately 85%) are completed within 48 hours, however it can take up to 72-96 hours depending on the volume of tests that need to be completed.

Grand River Hospital COVID-19 Drive-Thru Testing Centre - 15 Charles St. W, Kitchener

Map [opens in a new window]

Information about our testing centre [opens a new window]

Hours of operation: 7:00 am to 7:00 pm, 7 days a week


Appointments are required:

  • As of January 25, same day appointment bookings are available. You can book an appointment here [opens new window]
  • You can cancel an appointment here [opens new window]
  • If you need assistance to book an appointment, please call 226-806-5690.

NOTE: You must register each person being tested separately.

General information:

  • Grand River Hospital’s COVID drive thru test centre is located at Charles and Ontario Streets (15 Charles Street W Kitchener, N2G 1H3 - the old bus terminal).
  • It is accessible by Grand River Transit. The closest ION LRT stops are Victoria Park (301 Fairway) or Kitchener City Hall (301 Conestoga) and bus route 7.
  • There is an entrance for pedestrians off of Charles St and a vehicle entrance for the drive-thru off of Ontario St.
  • The clinic may close at times due to poor weather - if this happens, we will post the information here and on Facebook, Instagram, and Twitter.
  • If you do not have an Ontario health card: please fill out this form and send to Grand River Hospital's health information management department by fax at 519-749-4311, or by scanning and emailing to releaseof.information@grhosp.on.ca to have your results released. This form is necessary to release health information.
  • Health care workers:
    • If you are a health care worker or first responder and the next day online registration is full, please call 226-806-5690 to inquire about urgent same day appointment.
    • GRH/SMGH staff please contact call 226-806-5690 to inquire about urgent same day appointments. This number does not have a voicemail so please continue to call until you can get through.

Please note: GRH is not able to expedite test results for any reason including travel, medical procedures or visitation requirements at long-term care or retirement homes.

St. Mary’s General Hospital COVID-19 Testing Centre

  • Location: 50 Bathurst Drive, Unit 1, Waterloo
  • Hours of operation: 9 am to 5 pm
  • Call 519-885-9517 to schedule an appointment
Cambridge-North Dumfries Community COVID-19 Assessment Centre (run by Cambridge Memorial Hospital)
  • Location: 215 Holiday Inn Drive, Cambridge
  • Hours of operation: 8:30 a.m. to 8:30 p.m. (Monday to Friday), 8:30 a.m. to 4:30 p.m. (weekends and holidays; closed December 25)
  • Appointment required. To schedule or cancel an appointment:

Transportation options

Patients who have exhausted all other transportation options to get to their COVID testing appointment, or to an isolation unit, can call the Waterloo Region transport booking line: 1-855-786-2674.

They will again be asked to verify that they’ve exhausted all their resources in obtaining transportation. The patient is then connected to a live booking agent who advises the patient of the available times for transport for the day. The service will run from 9:00 a.m. to 8:00 p.m. on weekdays in Waterloo Region. We will review the service regularly, and adjust times and days based on demand.

Download the COVID Alert App today!

The Government of Canada has launched a free app called COVID alert, that can help us break the cycle of infection. The app works by letting people know of possible exposures to COVID-19 before any symptoms appear. The more people who download the app, the more effective it will be in stopping the spread of COVID-19. The app does not obtain or use your personal information. Your privacy is protected.

To learn more about the app visit www.canada.ca