Regional COVID, Cold, and Flu Care Clinic

Grand River Hospital provides leadership for the Regional COVID, Cold and Flu Clinic (formerly the Regional COVID-19 Care Clinic), now located at 50 Sportsworld Drive in Kitchener.

The clinic sees patients of all ages for assessment of COVID, cold, and influenza-like symptoms.

The clinic offers up to 400 visits per week, to support community members who:

  • Have moderate or worsening* COVID-19, cold, or influenza-like symptoms who cannot manage safely at home; or
  • Have symptoms and are at higher risk of severe disease, who may need COVID-19 testing and/or therapeutics such as Paxlovid and Remdesivir; or
  • Have COVID-19, cold, or influenza-like symptoms and do not have a regular primary care clinician; or
  • Are otherwise eligible for COVID-19 PCR testing: Provincial Eligibility guidance.

*Patients with severe symptoms should continue to seek care at their nearest emergency department, or by calling 911.

Patients can either self-refer or be referred by a health care professional (i.e., primary care clinician, pharmacist, public health staff, Health Connect Ontario nurse).

Regional COVID, Cold and Flu Care Clinic (CCFCC)
Address:50 Sportsworld Drive, Kitchener (formerly located at 66 Pinebush Road, Cambridge)

Hours:

  • Thursday, December 1: 8am – 4pm
  • Monday – Thursday (excepting Dec 1): 8am – 8pm
  • Friday – Sunday: 8am – 4pm

Parking: Free and accessible spots are available

To book an appointment:

  • COVID testing for eligible people is available by walk-in, no appointment necessary.
  • For cold and influenza symptom assessment, appointments are available for patients of all ages, including children.
  • Please call 226-806-5690 to book an appointment.

Patients can either self-refer or be referred by a health care professional (i.e., primary care clinician, pharmacist, public health staff, Health Connect Ontario nurse).

Referrals

  • The RCCC accepts referrals for paxlovid and remdesivir COVID therapeutics, and for assessment of cold and influenza-like symptoms
  • Patients may self-refer by calling the clinic at 226-806-5690 to book an appointment.
  • Clinicians may submit referral forms to the RCCC for patient assessment and treatment by faxing: 519-749-4356
  • Paxlovid/Remdesivir referral form

*We do not provide the COVID test required for travel, social events or asymptomatic testing for unvaccinated individuals. Please visit participating pharmacies and clinics.*

PCR Self-Testing Satellite Site

PCR Self-testing is available for eligible residents as walk-ins at 40 Green Street, 6 days a week (closed Saturdays), 7am-11am. No appointment is needed. Free parking is located in front of clinic.

For GRH Team Members:

Please click here to access and fill out the on-line COVID-19 staff reporting form.

How will I get my results?

  1. Go to Ontario.ca/covid19 [will open in new window]
  2. Click on “Check your lab results” on the right side of the page.
  3. Fill in the information required. You will need a valid (green) Ontario health card.
  4. Select “Verify patient” and follow the instructions.
  5. For those without a valid Ontario health card, staff will let you know how you can access your results.

When will I get my results? Most tests (approximately 85%) are completed within 48 hours, however it can take up to 72-96 hours depending on the volume of tests that need to be completed.