• An outside view of GRH's withdrawal management centre at Park and Glasgow streets
  • A close up of the sign for GRH's withdrawal management centre.

GRH offers a regional withdrawal management centre (WMC) near its KW Campus, at 52 Glasgow Street in Kitchener (at the corner of Park and Glasgow Streets).

To contact the centre, please call 519-749-4318.

Programs provided at the WMC include:
  • Residential non-medical management for up to 28 people. The centre provides 24 hour monitoring of withdrawal symptoms, and care for people who need a structured and/or protected setting in order to abstain.
  • A close observation unit as needed.
  • Day services to support individuals maintaining abstinence and transition to other community supports.
  • Staff members are available to talk about and offer outreach services to individuals and community agencies dealing with unique client needs.

You can refer yourself by visiting the centre. We ask referral agencies and individuals to call ahead at 519-749-438 to ensure bed availability and to avoid a long wait for an intake interview. All referrals are interviewed and screened by phone or when arriving at the centre.

The centre may be the right choice if the person seeking help:

  • Is intoxicated or experiencing withdrawal symptoms;
  • Is 16 years of age or older;
  • Is medically and psychiatrically stable;
  • Can manage a group environment;
  • Chooses to be there voluntarily;
  • Is not experiencing, or at risk of, serious medical complications that require medical assessment and intervention (i.e. head injury, seizures, loss of consciousness, chest pain, overdose); and
  • Is not threatening harm to self or others.

Some of the services we offer at WMC include:

  • Screening to make sure individuals receive the most appropriate care;
  • Assessment to help come up with goals and outcomes;
  • Close observation upon admission to ensure medical and psychiatric stability;
  • Withdrawal symptom monitoring and treatment;
  • Supportive care and stabilization;
  • Treatment groups to help individuals identify issues and goals related to relapse prevention, well/fitness, anger management, harm reduction, anxiety and depression, mindfulness;
  • Family support;
  • 12-step meetings and support group programs are held at the centre. Individuals are expected to attend regular outside Alcoholics Anonymous and Narcotics Anonymous meetings as a group;
  • Early recovery education; and
  • Discharge planning and referrals for additional treatment and community resources.