GRH’s mental health and addictions program supports patients of all ages. We want to instill hope and foster recovery for people who have a mental illness as well as their families.
Most of our programs are based on specific ages and conditions. We have information on services in an emergency, help for children and youth and programs for adult patients. We offer those programs at our Freeport and KW campuses and other locations around Waterloo Region.
Grand River Hospital does not work alone in providing mental health care. We partner with community mental health agencies and providers to help patients once they have left the hospital.
We hope we can be a partner with you in improving mental health in our community.
Where to get help:
If you are experiencing a mental health and addiction emergency that requires immediate treatment call 9-1-1 or go to your nearest emergency department.
For non-urgent information about the mental health services and programs offered at Grand River Hospital, please call 519-749-4310.
To get help in the community you can call Here 24/7 any time at 1-844-437-3247 or TTY 1-877-688-5501. Here24/7 provides intake, assessment, referral, crisis support and can help you figure out what will be the most helpful.
To access children and youth mental health services call Front Door at 519-749-2932, Monday to Friday from 9:00 am to 5:00 pm.
If you need crisis support outside of business hours, call:
- Here 24/7 at 1-844-437-3247
- Kids Help at 1-800-668-6868 also provides immediate counselling help
Families for Awareness, Change and Education (FACE) is a volunteer advisory committee that works in partnership with our program to promote patient and family centered care. If you are interested in more information, please email firstname.lastname@example.org.
Connor MacNeil: opening up mental health conversations to eliminate stigmaJune 5, 2018
For Connor MacNeil, open discussions about mental health need to happen to end stigma related to care. Connor benefited from care at Grand River Hospital through its child and adolescent mental health unit.
Health organizations partner to stomp out stigma and encourage individuals to seek mental health careJune 4, 2018
Grand River Hospital and the Kitchener Downtown Community Health Centre will come together in the sixth annual Stomp Out Stigma event to show how small things matter in reducing mental health stigma and encouraging individuals to seek access to care.
Compassion in every action: senior’s specialized mental health wins GRH team award of excellenceMay 14, 2018
The staff members of Grand River Hospital’s seniors’ specialized mental health unit at Freeport have won the latest team award of excellent for their work to put “compassion in every action”.
Terri Lee Salih: keeping her passion for care strongMay 6, 2018
After 25 years at Grand River Hospital, Terri Lee Salih remains convinced she has the best job in the world. Terri Lee is a registered practical nurse at GRH's Freeport Campus, in the specialized mental health program.
New group provides tailored support for women facing mental health and addiction concernsApril 30, 2018
Women managing both a mental health concern as well as an addiction now have help from a new support group that’s started at Grand River Hospital, thanks to donor support from the community.