Welcome to Waterloo Regional Health Network’s emergency department. We serve patients of all ages who have emergency healthcare needs.
You can find us on the second floor in the E wing at our KW Campus at 835 King Street West in Kitchener. We are open 24 hours a day.
Care partners/visitors: All patients can bring one care partner to accompany them.
Here are the top five things you need to know:
- The emergency department has its own entrance, located at King Street West and Pine Street. Special signage will help you find your way;
- There is a special parking lot for emergency patients at King and Pine streets. You’re also welcome to use our other KW Campus parking lots;
- We are one of two emergency departments serving Kitchener-Waterloo. We work closely with WRHN @ Queen's Blvd.'s emergency department, located at 911 Queen’s Boulevard in Kitchener. Please note there is no emergency department at our Chicopee site (3570 King Street East in Kitchener);
- Our mission is to deliver an exceptional and compassionate healthcare experience. We have a great team with many different health professionals to meet your healthcare needs. Should you require emergency care, come to the emergency department or call 911 if you have a serious injury or condition. In a medical emergency, call 911 right away.
- For non-emergency care, there are a number of community services available. check this page for details.
Getting here- WRHN @ Midtown
This service is located at the WRHN @ Midtown, 835 King Street West in Kitchener.
WRHN @ Midtown: 835 King Street West, KitchenerMidtown Site Parking Info
News from the emergency program
GRH offers advice and support to reduce stigma and aid in recovery for people who’ve attempted suicide
September 5, 2018As part of our efforts to reduce stigma and improve mental healthcare, Waterloo Regional Health Network has advice and support for individuals who have attempted suicide and survived as well as their families
GRH provides important health info for new students accessing the emergency department
August 29, 2018Waterloo Regional Health Network’s Lazaridis Family Foundation Emergency Department has some important tips for new post-secondary students who are living away from home for the first time.
Unmasking Brain Injury project supports understanding of brain injuries
June 1, 2018As part of Brain Injury Awareness Month, Waterloo Regional Health Network’s KW Campus is home to an emotional exhibit that tells the stories of local brain injury survivors.
GRH welcomes partnership for addictions care
April 23, 2018A partnership for better addictions care was in focus at Waterloo Regional Health Network. The hospital hosted partners including House of Friendship, Stonehenge Therapeutic Community and the Waterloo Wellington Local Health Integration Network to celebrate the launch of the rapid access addiction clinic (RAAC).
If you have a comment, compliment or concern, please contact our patient relations office at 519-749-4300, ext. 2966, through email at feedback@grhosp.on.ca.