Welcome to Grand River Hospital’s emergency department. We serve patients of all ages who have emergency health care needs.
You can find us on the second floor in the E wing at our KW Campus at 835 King Street West in Kitchener. We are open 24 hours a day.
Here are the top five things you need to know:
- The emergency department has its own entrance, located at King Street West and Pine Street. Special signage will help you find your way;
- There is a special parking lot for emergency patients at King and Pine streets. You’re also welcome to use our other KW Campus parking lots;
- We are one of two emergency departments serving Kitchener-Waterloo. We work closely with St. Mary’s General Hospital’s emergency department, located at 911 Queen’s Boulevard in Kitchener. Please note there is no emergency department at our Freeport Campus (3570 King Street East in Kitchener);
- We have an emergency department wait time clock that you are welcome to view before your visit; and last but not least
We want to give you quality and compassionate care to help you return to health. We have a great team with many different health professionals to meet your health care needs.
Should you require emergency care, you should come in to see us or call 911 if you are dealing with a serious injury or condition.
You can also get fast, free medical advice through Telehealth Ontario at: 1-866-797-0000 or TTY: 1-866-797-0007. In a medical emergency, don’t call Telehealth. Call 911 right away.
If you have a comment, compliment or concern, please contact our patient relations office at 519-749-4300, ext. 2966, through email at firstname.lastname@example.org.
Mairi McLean: a physiotherapist supporting emergency patientsDecember 15, 2016
It’s not common to see physiotherapists working in an emergency department. But when one considers the growing number of older adults with health needs in our region, the value in Mairi McLean’s unique role in GRH’s emergency program becomes clear.
Partnership provides naloxone rescue kits to emergency patients at risk of an opioid overdoseDecember 12, 2016
Care providers at Grand River Hospital’s emergency department have a new harm reduction tool to help save the lives of people at risk of an opioid overdose.
Lisa Arseneau: supporting patient care at GRH around the clockDecember 5, 2016
Hospitals never sleep. The process of making sure patients receive the most appropriate care is always happening, day and night. That’s why nursing leaders like Lisa Arseneau are vital in understanding the pulse of patient care needs and planning the hospital’s response.
GRH donors get great results during November blood driveDecember 5, 2016
When asked to roll up their sleeves in a special bid to support the blood supply, GRH’s people responded in a great way!