Welcome to Grand River Hospital’s emergency department. We serve patients of all ages who have emergency health care needs.
You can find us on the second floor in the E wing at our KW Campus at 835 King Street West in Kitchener. We are open 24 hours a day.
Here are the top five things you need to know:
- The emergency department has its own entrance, located at King Street West and Pine Street. Special signage will help you find your way;
- There is a special parking lot for emergency patients at King and Pine streets. You’re also welcome to use our other KW Campus parking lots;
- We are one of two emergency departments serving Kitchener-Waterloo. We work closely with St. Mary’s General Hospital’s emergency department, located at 911 Queen’s Boulevard in Kitchener. Please note there is no emergency department at our Freeport Campus (3570 King Street East in Kitchener);
- We have an emergency department wait time clock that you are welcome to view before your visit; and last but not least
We want to give you quality and compassionate care to help you return to health. We have a great team with many different health professionals to meet your health care needs.
Should you require emergency care, you should come in to see us or call 911 if you are dealing with a serious injury or condition.
You can also get fast, free medical advice through Telehealth Ontario at: 1-866-797-0000 or TTY: 1-866-797-0007. In a medical emergency, don’t call Telehealth. Call 911 right away.
If you have a comment, compliment or concern, please contact our patient relations office at 519-749-4300, ext. 2966, through email at firstname.lastname@example.org.
Stay safe while celebrating this St. Patrick’s DayMarch 17, 2016
GRH asks you to sensibly enjoy St. Patrick’s Day to avoid an emergency department visit. Get tips for enjoying alcohol responsibly from GRH emergency nurse practitioner Michelle Flanagan.
GRH hosts advanced trauma life support training for Waterloo WellingtonFebruary 14, 2016
The Family Day weekend offered no rest for 24 Waterloo Wellington emergency physicians as they brushed up their skills on trauma life support.
Mike and Ophelia Lazaridis to advance emergency department exceptional care at Grand River HospitalNovember 24, 2015
A $2 million gift from Mike and Ophelia Lazaridis will enhance care to emergency patients and those with complex medical needs at Grand River Hospital.