Welcome to Grand River Hospital’s emergency department. We serve patients of all ages who have emergency health care needs.
You can find us on the second floor in the E wing at our KW Campus at 835 King Street West in Kitchener. We are open 24 hours a day.
Here are the top five things you need to know:
- The emergency department has its own entrance, located at King Street West and Pine Street. Special signage will help you find your way;
- There is a special parking lot for emergency patients at King and Pine streets. You’re also welcome to use our other KW Campus parking lots;
- We are one of two emergency departments serving Kitchener-Waterloo. We work closely with St. Mary’s General Hospital’s emergency department, located at 911 Queen’s Boulevard in Kitchener. Please note there is no emergency department at our Freeport Campus (3570 King Street East in Kitchener);
- We have an emergency department wait time clock that you are welcome to view before your visit; and last but not least
We want to give you quality and compassionate care to help you return to health. We have a great team with many different health professionals to meet your health care needs.
Should you require emergency care, you should come in to see us or call 911 if you are dealing with a serious injury or condition.
You can also get fast, free medical advice through Telehealth Ontario at: 1-866-797-0000 or TTY: 1-866-797-0007. In a medical emergency, don’t call Telehealth. Call 911 right away.
If you have a comment, compliment or concern, please contact our patient relations office at 519-749-4300, ext. 2966, through email at firstname.lastname@example.org.
From Ron Gagnon, President and CEO: Celebrating Organ and Tissue Donation Awareness MonthApril 4, 2019
Grand River Hospital President and CEO Ron Gagnon marks Organ and Tissue Donation Awareness Month and thanks everyone who has registered their consent at BeADonor.ca
Terri Manuel: helping make the lives of GRH emergency patients betterMarch 4, 2019
For Terri Manuel, providing exceptional care every time is about making a positive impact in the lives of patients. It’s at the top of her mind through her role as a social worker in Grand River Hospital’s emergency department.
Tips for good mental health over the holidaysDecember 14, 2018
GRH mental health and addictions staff offer their suggestions for how to support good mental health over the holidays
Susan Rogers: your breathing, her careOctober 20, 2018
Susan Rogers is part of Grand River Hospital's complement of respiratory therapists. She and her colleagues are experts in supporting patients who have difficulty breathing and require life support.